Privacy and website terms of use

Privacy statement

EUROCONTROL protects your personal data in accordance with the EUROCONTROL Regulation on Personal Data Protection adopted by its Member States, Office Notice 34/08 of 2.7.2008, and its Implementing Rules which were published by Office Notice 25/17 of 25.10.2017.

Personal data

EUROCONTROL may collect and process your personal data for a number of reasons: Subscription to newsletters; registration to events; web site statistics; etc.

Cookies Data

Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website, which could be used for the technical functioning of a website, for gathering statistics on the use of the website or for other purposes, such as to provide a user with a more personalized experience. On this EUROCONTROL web site we use only web analytics cookies.

Subscriptions data

When you subscribe to our e-news or register to our events, we gather in a dedicated database a number of personal data. Furthermore, when launching emails or e-news campaigns we gather data to assess the impact
of a campaign. Hence, depending on the nature of the event or subscription, the following data might be gathered and stored in our dedicated database:

  • Corporate profile: 
    Title, Name, Job Title, Function, Company Name, Email, Work Phone, Work Address (street, zip code, city, country), the list of meetings or events in
    which you are participating or have participated, the meeting reports and your private address if you have agreed that it can be used for our interactions.

  • Full personal data:
    Corporate profile fields as well as Nationality, Company Department, alternative email addresses, and private phone if you have given it, and visa information if you have asked for assistance in obtaining a visa for visiting our premises.

  • Tracking data: 
    This information is generated by our email campaigns is kept and used in anonymised form solely for statistical purposes, i.e. to establish the usefulness of a mailing. Personal tracking data will not be used except in cases where, after consultation with the subscriber and upon request, a staff member verifies that an email has been sent and arrived at its destination.

List of Cookies

EUROCONTROL is using web analytics cookies.

A banner is displayed on the main page of the web site, informing you of the use of cookies.

Analytics cookies:

  • _gat, _ga, _gid: Google analytics cookies (permanent cookies with a maximum duration of 2 years);

EUROCONTROL uses Google Analytics web analytics tool to analyse web site traffic and thus allowing us to better understand how people use the site and to improve our website and user's experience. Google Analytics set cookies on your device. However, EUROCONTROL only uses this information for statistical analysis purposes. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Analytics cookies track visitors' information such as: IP address (which is masked), location, time of the visit, URL of the page viewed, downloads performed, links that were followed, browser language and version, etc. This information is being used to prepare aggregated, anonymous statistics reports of visitor activity.

How to control cookies from your browser

Most browsers automatically accept cookies. You can prevent cookies from being stored on your computer or device by changing your browser settings instructions for most frequently used browsers are given below:

Firefox - Microsoft Edge - Internet Explorer - Chrome - Safari (IOS) - Android (Chrome)

Do not track preferences

Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms. Do not track options are available in a number of browsers including:

Firefox - Internet Explorer - Chrome - Safari - Opera

Who is your data disclosed to? Who has access to your data?

We either collect the data directly from you when you subscribe to one of our meetings, events or service or we create a record of you because you are part of a delegation from your State or Organisation which participates in our meetings. We also collect data from you when you ask for access to one of our services. Your name may also appear in reports of meetings where you have met our staff members. 

What are your rights under the EUROCONTROL Data Protection Regulation?

You have the right to access, rectify, complete and update your data and you may also ask an immediate update or deletion of your personal information by contacting srm admin support .You have the right to object to the use of your personal data in some circumstances. You have the right to request additional information about the handling of your personal data by contacting srm admin support.

How can you withdraw consent you have given to EUROCONTROL?

You may withdraw your consent at any moment by contacting srm admin support by mail or by unsubscribing directly via the marketing material; Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally agreed to.

What do we do to avoid misuse or unauthorised access to personal data concerning you?

EUROCONTROL is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, EUROCONTROL has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online. Staff handling your data are bound by confidentiality obligations.

What safeguards do we apply when we transfer your data to third parties?

EUROCONTROL has implemented contractual safeguards that ensure your data is managed in accordance with EUROCONTROL Data Protection rules.

We will not, under any circumstances, share with or sell your personal information to any third party for marketing purposes, and you will not receive offers from other companies or organisations as a result of giving your details to us.

What are the contact points for questions and complaints?

For any queries related to your personal data, please contact: srm admin support.  Complaints can be addressed to EUROCONTROL’s Data Protection Officer.

Contact Us

If you have any other question, do not hesitate to contact us.